Privacy policy

This policy explains the information LOORAH uses to answer inquiries, operate project requests, understand site performance, and communicate about an order or brief.

Information collected

LOORAH may collect the details you submit, including name, email, phone, city, country, business, role, project type, timeline, message, product selections, and inquiry or order references. The site may also receive device, browser, page, campaign, and advertising click information.

How information is used

Information is used to answer requests, assess commissions and trade briefs, coordinate orders, provide customer support, maintain operational records, protect forms from misuse, and measure site and advertising performance where permitted.

Service providers

Information may be processed by services used for hosting, email delivery, operational records such as Google Sheets, and advertising measurement through Meta, TikTok, Snapchat, or Google when those services are configured. Each provider handles information under its own terms and privacy commitments.

Cookies and advertising measurement

Where consent is required, optional advertising measurement scripts load only after acceptance. You can choose essential use only in the consent banner. Server-side measurement may also be used where configured and legally permitted.

Retention

Information is kept only for as long as reasonably needed for the inquiry, project, order, operational record, dispute, or legal obligation concerned. Different records may require different retention periods.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain uses. You may also withdraw consent for optional measurement. These rights can have legal limits or exceptions.

Security

LOORAH uses reasonable operational and technical measures for the services it configures, but no internet transmission or storage system can be guaranteed completely secure.

Privacy requests

Send a privacy request through the Contact page and identify the email address connected with your inquiry. Available direct contact details appear there when configured.